Billing

OGSI is adapting Solid Networks' proven Solid Pay and Solid UMS (User Management System), a proprietary accounting / user management system designed specifically for ongoing online game management to the US market.

We offer a wide-range of settlement types to enable rapid market expansion, along with an easy to use Web-based administration interface.

• Significant reduction in development cost while retaining full customizability.
• Automatic issuing of real and electronic promotional coupons / game specific pre-paid cards.
• Full access to user / account data searches through an easy-to-use web interface.
• Platform independent - PC, console, mobile.
• Support for over 20 billing platforms

Support

Timely gamer-friendly customer support is one of the most important factors in the ongoing success of an online game. We work with clients to determine the optimum levels and terms of service. Then our team gets to know your game inside and out - liaising with the community at all levels and feeding back information to the live development team accurately and systematically.

• Tech support / billing support / content support / in-game support
• Official website development, maintenance and monitoring
• 24/7 e-mail / telephone Support.
• Expert game masters and team managers with years of MMOG experience.
• Tiered, efficient support structure.
• Multilingual team liaises with developers in English, Korean, Japanese.

Community Development

From well before alpha through commercial launch and ongoing patching, well-planned and well-implemented community relations make all the difference in determining the long term success of your game.

• Beta test recruitment
• Community involvement programs to increase stickiness In-game event
• planning and implementation Fan-site management